Privacy Policy for Vivienne Nails and Spa
At Vivienne Nails and Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our salon, use our services, or interact with us online.
Information We Collect
Personal Information: When you book an appointment or purchase services, we may collect your name, contact details (phone number, email address), and payment information.
Appointment Details: Information related to your bookings, service preferences, and any special requests.
Communication Data: Any correspondence or inquiries you make with us via phone, email, or website forms.
Usage Data: Information about your interactions with our website, such as pages visited and actions taken (for online booking or marketing purposes).
How We Use Your Information
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To provide and manage salon services and appointments.
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To communicate confirmations, reminders, and updates about your appointments.
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To send promotional offers and marketing communications (with your consent).
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To improve our services and client experience through feedback and usage analysis.
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To meet legal, tax, and accounting obligations as required.
How We Protect Your Data
We use secure servers and encryption to safeguard your personal and payment data.
Access to your information is limited to authorized salon staff who require it to provide services.
We do not sell, rent, or share your personal data with third parties except trusted service providers necessary for business operations (e.g., payment processors) or as required by law.
Third-Party Sharing
We may share your data with trusted third-party service providers who assist in booking systems, payment processing, and marketing, under strict confidentiality agreements.
We will never share your information for third-party marketing without your explicit consent.
Your Rights
You have the right to access, update, or delete your personal information at any time.
You can opt-out of receiving marketing communications by following unsubscribe instructions or contacting us directly.
You may request a copy of the data we hold on you by contacting us.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined or to comply with legal requirements.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Please review this page periodically for updates.
Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us at:
Vivienne Nails and Spa
Email: viviennenailandspa@gmail.com
Phone: 07775 151939
Address: 15 Mugdock Rd, Milngavie, Glasgow G62 8PD